Frequently Asked Questions
Find answers to common questions about Sierra Self Storage. If you have any further questions, feel free to give us a call at (250) 495-2424.
Sierra Self Storage is located at 11601 115th Street, Osoyoos, BC, in the Buena Vista Industrial Park near Highway 3.
Our office is open Monday through Friday from 9:30 am to 5:00 pm.
You have 24/7 access to your storage unit and parking spaces for maximum convenience.
Renting a unit is simple— rent or reserve a unit online, contact us by phone, or visit our office during business hours to reserve your space.
Rent is due on or before the due date specified in your rental agreement. You can easily pay your bill online through our secure online bill pay system. We accept payments via cash, cheque, e-transfer, Interac, Amex, Visa, or Mastercard. For your convenience, we also accept post-dated cheques and credit card authorizations. Interested in prepaying for a longer term? Ask us about our special discounted rates.
Yes, the minimum rental period is one month. All leases are on a month-to-month basis, so you won’t be locked into a long-term commitment. We kindly ask that you provide at least 7 days notice before moving out of your unit.
A valid government-issued photo ID and proof of payment method are required to rent a unit.
Yes, you are responsible for providing insurance coverage for your belongings while they are stored with us.
For safety reasons, hazardous materials, explosives, perishable goods, and illegal items are not permitted.
Unit sizes vary; check our online size guide, or our team can help you choose the perfect size based on your storage requirements.
We provide self storage units, outdoor RV and boat parking, indoor vehicle storage, and on-site truck rentals.
Our facility is fenced and gated, monitored by security cameras, and managed by a resident manager to ensure your belongings stay safe.
Yes, we carry a complete selection of moving and packing supplies onsite. Choose from a variety of box sizes, including specialty options for dishes, wardrobes, mirrors, or pictures. We also offer packing tape, wrapping paper, bubble wrap, shrink wrap, mattress and sofa covers, and furniture pads to help protect your belongings during storage or your move.
Yes, we provide carts and dollies onsite to help make transporting your items to and from your storage unit more convenient and hassle-free.